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FAQ

FAQ

Do you offer replacement components for cars facing a breakdown?

At Car Pro Mobile Automotive, we provide replacement components to meet the needs of our customers. For instance, we offer brake, wheel bearings, car alternators and other component replacements for your convenience.

How long do your roadside assistance specialists take to reach a location?

Typically, our roadside assistance specialists do not take long to reach a place and provide the help required. However, the time taken depends on the road traffic, weather and other similar situations.

Do you offer on-site car repairs?

Yes, at Car Pro Mobile Automotive, we offer both on-site and offsite repairs. So, you can choose whichever service you like. To know more about both or any of these, you can get in touch with us now.

Can your technicians repair all types of cars?

Mostly, since we have years of experience in repairing cars of various types. Moreover, our mechanics are seasoned which gives us a competitive edge when it comes to fixing issues in vehicles.

What type of tools do you use for repairing cars?

We ensure the best results for our clients. So, to repair cars, we always use the right type of tools. But before we do that, we diagnose cars and find out the cause of the issues. This helps us arrange the tools that are required to fix a car.

Do you provide a warranty for your car?

Yes, at Car Pro Mobile Automotive, we do provide a warranty for our services. So, if you are apprehensive about our services, don’t be. Just get in touch with us and see how we make your car fully functional again.

What is the cost of repairing cars?

To get the pricing details for our services, get in touch with us and tell us the issues that you are experiencing with your car. Depending on that, we will tell you the assumed cause and provide you with an estimate.

What area do you serve for mobile car repair?

To get the pricing details for our services, get in touch with us and tell us the issues that you are experiencing with your car. Depending on that, we will tell you the assumed cause and provide you with an estimate.

How can I contact you?

Contact Form: You can use the contact form available on our website. Submit Request Call Back form by click the link below
https://carproauto.com.au/contact/

Email: If you prefer, you can send us an email directly at carprogeelong@gmail.com

Phone Call: You can reach us by calling on 0435 992 213

Text Message: If you prefer to communicate via text, you can send us a message at 0435 992 213. We
strive to respond promptly to all text messages and provide the necessary support.

Do you offer any warranty or guarantee for your repair work?

Yes, absolutely! At Car Pro Mobile Automotive, we take great pride in the quality of our repair work, and we stand behind it with a comprehensive warranty.

Our warranty policy typically covers the repaired parts and labour for a specified period, which is generally 12 months from the date of the repair completion. During this period, if you experience any issues related to the repaired components, we will address them promptly at no additional cost to you.

What services does Car Pro Mobile Automotive offer?

We offer a wide range of automotive services, including regular maintenance, repairs, diagnostics, battery replacement, and more. Our skilled technicians are equipped to handle various makes and models of vehicles. Over 90% of all our work is performed on site at your convenience.

Can you come to my house ?

Certainly! Our mobile automotive service is designed to accommodate your convenience. We are more than happy to provide car servicing at your preferred location, be it your home or workplace. As long as there is ample space for our motor mechanics to access and work on your vehicle, we’ll be there to assist you with top-notch service.

Is Car Pro Mobile Automotive licensed and insured?

Yes, we are fully licensed and insured. You can trust that your vehicle will be in safe hands when you choose our services.

How do I request a quote for automotive services?

Requesting a quote is simple! You can either call or fill out the online contact form on our website. Provide us with the necessary details about your vehicle and the specific service you require, and we’ll get back to you with a competitive quote.

Are your quotes personalized to my vehicle and needs?

Absolutely! Our quotes are tailored to your specific vehicle make, model, and the services you require. We take into account all the necessary factors to provide you with an accurate and fair estimate.

Do you offer mobile automotive services?

Yes, that’s our specialty! We understand that your time is valuable, so we bring our services to you. Our skilled technicians will come to your preferred location equipped with all the necessary tools and equipment.

How soon can I expect a response to my quote request?

We strive to respond to all quote requests as quickly as possible.

Are there any hidden fees or additional costs in the quotes?

No, we believe in transparency, and there are no hidden fees or surprise costs in our quotes. The quote you receive will include a breakdown of all the charges related to the requested services.

What payment methods do you accept?

We accept various payment methods, accept EFTPOS, all major debit cards, Credit Cards incl American Express, After pay and cash. Our technicians can process your payment on-site for your convenience.

How experienced are your automotive technicians?

Our technicians are highly experienced and undergo regular training to stay up-to-date with the latest automotive technologies. You can trust that your vehicle will be handled by skilled professionals.